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Lidia Olszowy Iwona Dudzik Zbigniew Kopański Stanisław Dyl Małgorzata Machota

Abstract

Introduction. A value that ranks very high among the values valued by people is health. It is a value that enables plans, human aspirations and dreams to come true. It is assumed that health is a subjective condition assessed by the person concerned. According to the WHO, health is one of the fundamental rights of every human being.
The aim of the study. The aim of the work was to present a brief outline of the contemporary medical services market in Poland and to draw attention to the quality of medical services.
Selection of material. The search was carried out in the Scopus database for the period 2007-2020 in the field of Polish bibliog-raphy, using the notions of quality of health care. From the litera-ture found in the Google Scholar database, studies were selected which, in the opinion of the authors, would be most useful in preparing this study.
Conclusions. The quality of health care should be the subject of constant assessment, because it determines the quality of life of patients who undergo various medical procedures. A health ser-vice becomes a collection of various activities and actions and is assessed by the recipient as a whole. It is therefore the sum of partial qualities - medical, nursing, diagnostic and rehabilitation. The quality of medical services understood as a whole is there-fore determined by individual employees of the health care sys-tem.

Keywords: quality of healthcare

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